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Random slow page reloads
Posted: 02 June 2015 01:40 AM   [ Ignore ]
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BTF seems to encounter random slow page loads, either when refreshing the page to see new comments or when posting a comment. This is in the Newsstand.

I’m no expert but my best guess is that the web server is having database connectivity problems or maybe the database server is having intermittent problems of some sort, based on the rare error messages that I’ve seen. The logs should reveal the trouble.

But in any case it might be wise to address this before the pennant race heats up and guys start wearing out their F5 buttons.

Thanks.

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F@CK Pete Kozma!!

Posted: 05 June 2015 02:23 PM   [ Ignore ]   [ # 1 ]
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I just got this at 14:21 when posting a comment to the OMNICHATTER:

Service Unavailable

The server is temporarily unable to service your request due to maintenance downtime or capacity problems. Please try again later.

Additionally, a 404 Not Found error was encountered while trying to use an ErrorDocument to handle the request.”

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F@CK Pete Kozma!!

Posted: 05 June 2015 02:32 PM   [ Ignore ]   [ # 2 ]
Administrator

I noticed the same problem and have been monitoring the server. As of right now, I haven’t been able to pinpoint the issue, yet. I have some vacation time next week so I should have some time to get to the bottom of the problem.

Posted: 15 August 2015 01:56 PM   [ Ignore ]   [ # 3 ]
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This problem is getting continually worse. It used to be tolerable, but in recent weeks Newsstand posts are getting lost after detailed editing with a “503 Service unavailable” error. A number of other long-time regulars are complaining bitterly in baseball threads. One says he can only view this forum while logged out, once he logs in he can’t access this forum to contribute to this thread.

During the I-95 incident there were a number of commenters who indicated that they deal with web servers and databases as a profession. Perhaps it’s worth asking them for suggestions?

Does BTF run on a shared host or is it your own dedicated hardware? If shared, perhaps BTF is getting squeezed by other virtual hosts on the same oversold bare metal server?

Thanks.

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F@CK Pete Kozma!!

Posted: 15 August 2015 03:35 PM   [ Ignore ]   [ # 4 ]
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I’ve gotten it like three times in the last two days. Seems to have been better the last hour (~noon Pacific), but the website was unusable this morning.

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Where Anne hath a will, Anne Hathaway—

V.

Posted: 15 August 2015 03:38 PM   [ Ignore ]   [ # 5 ]

It’s atrocious. At this point there’s a 3-5 minute outage every 10-15 minutes and the whole site is bordering on unusable.

There’s no way BTF generates enough web traffic to bring even the cheapest of servers to its knees like this.  It got much worse three days ago but this #### has been going on all summer and it’s painful.

Posted: 15 August 2015 04:47 PM   [ Ignore ]   [ # 6 ]
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PASTE Will Notice Harper When He Hits .467 (Zeth) - 15 August 2015 03:38 PM

It’s atrocious. At this point there’s a 3-5 minute outage every 10-15 minutes and the whole site is bordering on unusable.

There’s no way BTF generates enough web traffic to bring even the cheapest of servers to its knees like this.  It got much worse three days ago but this #### has been going on all summer and it’s painful.

Yeah….isn’t there another way? It’s enormously frustrating.

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And that’s powerful, what I’ve just said.

“She had taken everything else from him, and now she meant to take the one thing that made up for it all.”  -Ethan Frome

https://www.givedirectly.org/

Posted: 15 August 2015 04:54 PM   [ Ignore ]   [ # 7 ]

Tried to load a page at 4:52, got it at 4:54. That’s actually quicker than usual so I assume it had been out a minute or two before my attempt.

Posted: 15 August 2015 06:23 PM   [ Ignore ]   [ # 8 ]
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It happened to me again about 20 minutes ago, had to wait like 10 minutes for the omnichatter to load.

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Where Anne hath a will, Anne Hathaway—

V.

Posted: 16 August 2015 09:26 AM   [ Ignore ]   [ # 9 ]
Administrator

I have noticed the issue at times as well. The site is hosted on dedicated hardware and, even when the hiccups happen, the server setup is under extremely light load. It’s not a hardware issue. . It’s MYSQL related.  I am on vacation this week and will dedicate some time into fixing this.

I apologize for the problem.

Posted: 16 August 2015 02:06 PM   [ Ignore ]   [ # 10 ]
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This is not a big enough issue that you should cut a vacation short, Jim! Enjoy yourself!

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And that’s powerful, what I’ve just said.

“She had taken everything else from him, and now she meant to take the one thing that made up for it all.”  -Ethan Frome

https://www.givedirectly.org/

Posted: 19 August 2015 08:22 AM   [ Ignore ]   [ # 11 ]
Administrator

OK, I spent some time looking into the MYSQL lockups. I believe I have identified and disabled the process which has been causing the issue.

Please let me know if you continue to experience this problem.

Posted: 19 August 2015 06:58 PM   [ Ignore ]   [ # 12 ]
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Sorry to say, so far, no good. I was hopeful, but shortly after you posted this morning and again just now it took well over a minute to reload a couple Newsstand pages. Appreciate your efforts nevertheless.

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F@CK Pete Kozma!!

Posted: 20 August 2015 03:29 PM   [ Ignore ]   [ # 13 ]
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Should I start a new thread to say the search function on the main page is broken or should I put it here?

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“Alcohol makes you feel better and then makes you feel worse and then remorselessly very bad indeed, but then alcohol will make you feel better again. It is the cure for the dog that bit you, and how easily you forget it is also the dog.”  - Roger Ebert

“Alcohol is necessary for a man so that now and then he can have a good opinion of himself, undisturbed by the facts.” - Finley Dunne

Posted: 20 August 2015 03:33 PM   [ Ignore ]   [ # 14 ]
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Can’t manually search either.  Went to the Dodgers label, and can’t go back any pages as this is what the bottom of the page looks like:

Page {e2c518d61874f2d4a14bbfb9087a7c2dcurrent_page} of {e2c518d61874f2d4a14bbfb9087a7c2dtotal_pages} pages {e2c518d61874f2d4a14bbfb9087a7c2dpagination_links} | Site Archive

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“Alcohol makes you feel better and then makes you feel worse and then remorselessly very bad indeed, but then alcohol will make you feel better again. It is the cure for the dog that bit you, and how easily you forget it is also the dog.”  - Roger Ebert

“Alcohol is necessary for a man so that now and then he can have a good opinion of himself, undisturbed by the facts.” - Finley Dunne

Posted: 21 August 2015 05:28 PM   [ Ignore ]   [ # 15 ]
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Slow page loads still happening today.  At least 3 times to me so far.

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“Alcohol makes you feel better and then makes you feel worse and then remorselessly very bad indeed, but then alcohol will make you feel better again. It is the cure for the dog that bit you, and how easily you forget it is also the dog.”  - Roger Ebert

“Alcohol is necessary for a man so that now and then he can have a good opinion of himself, undisturbed by the facts.” - Finley Dunne

   
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