The disarray in the Nationals’ bullpen reached a bizarre and self-inflicted new height Monday night. After the Nationals’ 8-0 loss to the Giants, Manager Davey Johnson revealed that set-up man Ryan Mattheus had broken his right hand Sunday when he punched his locker after a dreadful performance, landing him on the disabled list and leaving the Nationals scrambling for fresh arms.
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< 1 2The pre-deregulation fares were considerably higher - enough that many couldn't afford to fly. I'm not a big fan of being in a flying sardine container but the old days weren't that great unless money was no problem.
My point is, start up cheapie airlines started cutting out services and charging less, and people flocked to them. The majors had to follow suit to compete, but since they also had business and premium passengers who still wanted those services, they came up with the model that offered competitive fares and ala carte services. And so the cheapies got even cheaper and started charging for even basic services. And now the people who caused this change are the ones complaining about being nickle and dimed on services.
People fly Spirit Air for $9 one way and complain about all the add on charges. It is to laugh.
At least in your scenario the customer gets a burger. This is more like:
Customer: I'd like a Big Mac please.
McDonald's: That'll be $1.69.
Customer: Great (pays money).
McDonald's: Ooh, I just forgot, we are all out of meat. I'd be happy to offer you a refund though.
Customer: Oh, ok.
McDonald's: Here's your $1.59 back.
Customer: But its $1.69.
McDonald's: Yes, but I handled your transaction!
That was in 1999, and the team was the Reds. That's right, a team that had yet to even qualify for the postseason proper had put World Series tickets onsale to the general public with non-refundable service charges.
This is a scam that's been going on for a long time.
The Cardinals have sent out playoff ticket applications to season ticket holders every year since 2000 - incl 2003, 2007, 2008, and 2010 seasons when they failed to qualify. There's always a fixed non-refundable service charge for the entire package (that seems to rise marginally each year, $35 last year - $36 this year).
That's the cost of doing business.
I don't know about cheap/non-cheap major/minor airlines, they all seem pretty terrible to me, but I am fairly certain for a large number of consumers it's all about the lowest initial purchase price. Everything else, seat comfort, time of day, baggage fees, service, etc, has proven to not ultimately matter. Can't find the analysis of the buying habits, but I believe this greatly influenced the low price, then add fee model that exists today.
It's interesting – what matters is what happens on aggregate, and one can see why the base ticket price wins out on aggregate. I've flown a great deal in the past decade, and as a frequent commuter with limited time to mess around going by way of Kansas City, I often paid a little more for direct flights at convenient times of day. But I won't pay several times more, and for every person who will pay a little more for some feature (schedule, connections, convenient airport), there must be several who don't mind a bit of inconvenience. And obviously, every time of day is convenient for somebody, and for lots of people seven hours flight time is as good as four, Grandma can just spend more time baking anyway :)
As for the food, I would have paid extra not to have to eat the American Airlines "Bistro Bag."
In my case of choosing Spirit -- it was simply a last minute decision to join a few dozen friends for annual Vegas weekend... Decided the Saturday (6 days before) that I wanted to go -- and the face value/booked price for Spirit was just $200 cheaper than other legitimate option.
I don't like to fly at all -- not the whole airport thing, I just get nervous flying -- so after price, non-stop is the biggest thing for me. If I book far enough in advance, I'll also pay attention to timing....
I agree, though, on food and such. Zero desire to ever eat another airline meal again and I don't mind paying for a cocktail or two.
The one thing I do dislike about the discount airlines is the lack of a true 'first class' -- not that I fly first class all that often at all, but even with my dislike for flying, I do tend to fly about 4 or 5 times a year. I never fail to see if I can get a cheap upgrade at the gate - and about 1/3 the time, I can do so for a pretty cheap price. The bigger seats, extended legroom, and cocktail service always make that worthwhile.
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