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Friday, July 11, 2014

Rockies Owner: ‘Maybe Denver Doesn’t Deserve A Franchise’

This guy needs to mellow out.  Anyone know a good way to do that in Colorado?

[A] season ticket holder… sent an email to the Rockies fan feedback line July 5t, writing, “The Monforts have no business owning a baseball team and their missteps in hiring ‘the good old boys’ for front office and management positions is solid evidence of their ineptitude. They have ruined pro baseball in this region while generating millions of dollars in profit.’ ”

... the next day, July 6 at 6:47 p.m., [owner Dick] Monfort personally emailed the fan the following: “By the way you talk maybe Denver doesn’t deserve a franchise, maybe time for it to find a new home. Thanks.”

The message was sent from Monfort’s iPad and in a phone call with CBS4 Thursday night, Monfort confirmed sending the email.

“I sort of remember,” said Monfort. “I do remember that. I was rapid firing it.”...

He went on to explain that, “What I meant to say was maybe we, the owners, don’t deserve a franchise.”

Monfort was adamant that despite what he wrote, he was not threatening to move the team and did not mean to write, “Denver doesn’t deserve a franchise.”....

This marks the second time in a week a controversial email has emerged from Monfort in response to an unhappy fan. A Grand Junction man, Michael Ferguson, emailed the team following a loss July 4 expressing his displeasure with the product on the field, to which Monfort responded, “If product and experience that bad don’t come!.”

The District Attorney Posted: July 11, 2014 at 12:22 AM | 36 comment(s) Login to Bookmark
  Tags: dick monfort, public relations, rockies

Reader Comments and Retorts

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Statements posted here are those of our readers and do not represent the BaseballThinkFactory. Names are provided by the poster and are not verified. We ask that posters follow our submission policy. Please report any inappropriate comments.

   1. Drexl Spivey Posted: July 11, 2014 at 03:40 AM (#4748557)
This guy needs to mellow out.  Anyone know a good way to do that in Colorado?


The three guys involved are:

1. A co-owner of the Rockies who was sour in an email to a season ticket holder after a bad loss.
2. "CBS Investigates" reporter Brian Maass, who posted the story about the email. He also did a story on this for some reason.
3. The Rockies season ticket holder who forwarded the email to Maass.

Of the three, the one who needs to mellow out the most is...

Maass?


   2. Bhaakon Posted: July 11, 2014 at 04:30 AM (#4748558)
He also did a story on this for some reason.


Seems like a perfectly legitimate news story to me. Even if you think the steroids themselves are harmless, that kind of illegal activity opens up an officer to blackmail.

There's also the oxycodone.
   3. BrianBrianson Posted: July 11, 2014 at 04:49 AM (#4748560)
If they wanted to send the Nordiques back to Quebec, je vais etre content.
   4. shoewizard Posted: July 11, 2014 at 05:35 AM (#4748563)
This is bizarre....

The rockies have the 9th best attendance in MLB, (33K a game) and off only 1K from last year despite having another shitty team.

He should kiss the ass of every fan that even gives a flying ####
   5. Dale Sams Posted: July 11, 2014 at 07:35 AM (#4748574)
Maybe he's trying to get fired? What's next, driving around the parking lot, dragging that mascot?
   6. Crispix reaches boiling point with lackluster play Posted: July 11, 2014 at 09:21 AM (#4748599)
He's the owner. Pretty much the only way he can get fired is to start betting high stakes on Rockies games.
   7. Randy Jones Posted: July 11, 2014 at 09:24 AM (#4748601)
He could go the Donald Sterling route and then be forced to sell by the other owners.
   8. You Know Nothing JT Snow (YR) Posted: July 11, 2014 at 09:34 AM (#4748604)
I think he wants to go the Carl Pohlad route and cry poor in hopes of getting a huge buyout from the league.
   9. Tim Wallach was my Hero Posted: July 11, 2014 at 09:35 AM (#4748605)
If they wanted to send the Nordiques back to Quebec, je vais etre content.

Oh que oui!
   10. The District Attorney Posted: July 11, 2014 at 10:04 AM (#4748618)
Of the three, the one who needs to mellow out the most is...

Maass?
I meant Monfort. But I wasn't expressing an honestly held medical opinion that someone should avail themselves of marijuana. Sometimes, the intros (and even the articles themselves) are meant to evoke an emotion of detached amusement, rather than an invitation to engage in grim trench warfare (c.f. also Jeter Publishing). Does anyone remember laughter??

My actual opinion -- and please, keep in mind that we're talking about how to maximize the performance of guys in their pajamas trying to hit a ball with a stick -- is that when your owner is so distraught over the team's performance that he's personally taking the time to shoot off insulting responses to negative fan e-mails, and saying things like...
I don't sleep at night. I live in fear all the time. Fear of losing.
... that is doing a terrible job of being an owner. Not only because insulting fans is bad, although it obviously is, but because you're supposed to represent the guy who has been immensely successful at pursuits other than baseball, and who has a sense of perspective because he's ultimately above it all. (Again, this may not be the right site to be discussing having a sense of perspective, but work with me here.) I can understand why players are supposed to act like every loss is devastatingly tragic... even though there is a lot of BS involved in that... but at least I get why the other people in the organization want to see that. Managers should project an image of an even keel, and owners should really project an image of an even keel. If the commander-in-chief acts like he's so on edge he may pee his own pants, how are the soldiers gonna feel?

But hey, as #6 says, you know what a terrible job of being an owner means? You get to keep being an owner.
   11. Shibal Posted: July 11, 2014 at 10:15 AM (#4748627)
What city would have to throw in a player to be named later if David Glass and Monfort were traded for each other?
   12. puck Posted: July 11, 2014 at 12:16 PM (#4748719)
This is bizarre....

The rockies have the 9th best attendance in MLB, (33K a game) and off only 1K from last year despite having another shitty team.

He should kiss the ass of every fan that even gives a flying ####


Their attendance went up from 2012 to 2013 despite losing 98 games in 2012.
   13. bunyon Posted: July 11, 2014 at 12:42 PM (#4748740)
My guess is that, in the summer, Denver is an awesome place to see a game. Good views, nice weather. Who cares if they win, sit outside in the sun, have a beer or three.

Anyway, I've never really understood why I should care so much about the winning and losing as long as I'm seeing good baseball being played.
   14. dr. scott Posted: July 11, 2014 at 01:02 PM (#4748761)
Also the Rockies got off to great starts this year and last in April. They then fall apart in May... Every year its shiny new candy that is going to play this well all year... and this year Tulo has been unstoppable.
   15. stanmvp48 Posted: July 11, 2014 at 01:15 PM (#4748780)
Also the best girl watching in the Major Leagues, IMHO.
   16. catomi01 Posted: July 11, 2014 at 01:17 PM (#4748783)
Why exactly is the owner even getting involved in an email like this? I know the general business trend is toward flatter organizations with fewer layers, but shouldn't there be someone in the organization to handle interactions with the fans like this? Maybe someone trained in not turning a small issue into a much larger one by basically telling a fan to gfy?
   17. Steve Treder Posted: July 11, 2014 at 01:35 PM (#4748816)
My guess is that, in the summer, Denver is an awesome place to see a game. Good views, nice weather. Who cares if they win, sit outside in the sun, have a beer or three.

It is, but you really need to be in the shade during day games (or the early innings of a 6:00 pm game, as I experienced a few weeks ago), because the afternoon sun can be blinding and hot.
   18. Drexl Spivey Posted: July 11, 2014 at 02:25 PM (#4748873)
I meant Monfort. But I wasn't expressing an honestly held medical opinion that someone should avail themselves of marijuana. Sometimes, the intros (and even the articles themselves) are meant to evoke an emotion of detached amusement, rather than an invitation to engage in grim trench warfare (c.f. also Jeter Publishing). Does anyone remember laughter??


Sometimes people only pretend to miss the point.

Is that "laughter" word you used pronounced phonetically?
   19. asinwreck Posted: July 11, 2014 at 02:48 PM (#4748902)
The Monfort family has had better years. One brother lashes out at his customers, the other struggles with his sobriety. Perhaps they should sell the team and devote their time to working out their personal issues.
   20. puck Posted: July 11, 2014 at 03:22 PM (#4748946)
My guess is that, in the summer, Denver is an awesome place to see a game. Good views, nice weather. Who cares if they win, sit outside in the sun, have a beer or three.


You don't even have to watch teh game. You can go to the new party deck and sit on a couch in a cabana and watch the game on TV.
   21. mathesond Posted: July 11, 2014 at 03:22 PM (#4748947)
(19) That description of the Montfort family sounds awfully similar to Toronto's very own Rob & Doug Ford...
   22. vortex of dissipation Posted: July 11, 2014 at 03:35 PM (#4748969)
Is that "laughter" word you used pronounced phonetically?


Ask Robert Plant.
   23. Zach Posted: July 11, 2014 at 05:11 PM (#4749027)
My guess is that, in the summer, Denver is an awesome place to see a game. Good views, nice weather. Who cares if they win, sit outside in the sun, have a beer or three.

This. Nice stadium, good sightlines, a fun part of town, and cheap tickets. They used to have a promotion where you could get four tickets, four hotdogs, four cokes, and maybe even a parking pass for $40. On a nice evening where you can see the mountains, that's a pretty great deal.
   24. Ziggy Posted: July 11, 2014 at 06:40 PM (#4749080)
If you're going to go to a game, I prefer bad teams to good ones, since the tickets are cheaper.
   25. Lance Reddick! Lance him! Posted: July 11, 2014 at 07:15 PM (#4749094)
They used to have a promotion where you could get four tickets, four hotdogs, four cokes, and maybe even a parking pass for $40.

And, what the hell, a couple of corn dogs.
   26. toratoratora Posted: July 11, 2014 at 09:01 PM (#4749153)
If you're going to go to a game, I prefer bad teams to good ones, since the tickets are cheaper.

So true. Asa Baltimorean who is not an O's fan, I loved the years of awful teams and $5 game time scalped tix
   27. Bourbon Samurai Posted: July 12, 2014 at 12:29 AM (#4749285)
The one game I went to at Coors Field was a great experience, and the fans were very into it and knowledgeable, even for a game against the Padres, who for my money are MLB's most boring team.
   28. CFBF Is A Golden Spider Duck Posted: July 12, 2014 at 12:49 AM (#4749299)
I like sitting behind the plate, above the line of seats that marks a mile high. You can sit in the very back row and still get an amazing view of the field, all with room to stretch out and the city of Denver behind you.
   29. bfan Posted: July 12, 2014 at 08:17 AM (#4749343)
I get the mantra that the customer is always right, but there has to be something dispiriting about reading angry e-mails or hearing snarky comments constantly, and having to smile and take it. Being the adult in every conversation, forever, can get tiring. Sometimes you want to just say "well, you suck too", as, in many cases, it is an unkind but accurate response.
   30. JE (Jason) Posted: July 12, 2014 at 09:25 AM (#4749352)
I get the mantra that the customer is always right, but there has to be something dispiriting about reading angry e-mails or hearing snarky comments constantly, and having to smile and take it. Being the adult in every conversation, forever, can get tiring. Sometimes you want to just say "well, you suck too", as, in many cases, it is an unkind but accurate response.

That's what a PR department is for. And if you *must* respond to a handful of kvetching e-mailers, is it so hard to take a few deep breaths before hitting the "send" key?
   31. A Fatty Cow That Need Two Seats Posted: July 12, 2014 at 09:40 AM (#4749356)
   32. McCoy Posted: July 12, 2014 at 01:56 PM (#4749437)
Being in the service industry for over 20 years I've seen my fair share of crazy people and their crazy complaints. One of my personal favorites was being called a racist because I wouldn't let a guy in because he was out of dress code. His complaint was that I let the white people in who weren't wearing the proper attire. My response to him was for him to find me one other white person in the bar and if he could I'd let him in for free and out of dress code. Needless to say he did not get in.

I also love it when people get upset when they are not served as if they are the only customer in the store, especially on very busy days.

But it is fun now that I've now gotten to point where I am the boss of all of it and they wish to go over my head and they find out nobody is over my head.

I'll never understand the people who get so worked up over such little things that they feel the need to yell at people and try to get strangers in trouble. Don't come back. Simple. 99 times out of 100 you'll get your money back or a steep discount if you simply inform the staff you are unsatisfied with the product.
   33. BDC Posted: July 12, 2014 at 03:03 PM (#4749461)
Dear Mr. Not Nolan Ryan: I was disappointed to visit the Ballpark in Arlington this week and find it is called something else. Also I could not find my favorite baseball team. Some men wearing TEXAS shirts were there but they kept losing to the Astros.
   34. puck Posted: July 12, 2014 at 03:07 PM (#4749462)
I get the mantra that the customer is always right, but there has to be something dispiriting about reading angry e-mails or hearing snarky comments constantly, and having to smile and take it. Being the adult in every conversation, forever, can get tiring. Sometimes you want to just say "well, you suck too", as, in many cases, it is an unkind but accurate response.


So Monfort should just get an account here like everyone else.
   35. bfan Posted: July 12, 2014 at 08:49 PM (#4749616)
So Monfort should just get an account here like everyone else.


well-played.
   36. TerpNats Posted: July 13, 2014 at 07:44 AM (#4749683)
Has Monfort contracted Bob Short disease? For the sake of the people in Denver, I hope not.

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