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Thursday, February 27, 2020

Ticket sellers tell Congress they’d support federal mandate to disclose all fees up front

Three of the country’s biggest ticket sellers told a congressional committee Wednesday that they would support a federal mandate to disclose “all-in” ticket prices, meaning ticketing fees would be revealed up front to fans, instead of only after a fan has entered personal information, the current industry-wide practice.

Amy Howe, Ticketmaster’s chief operating officer, told the House Committee on Energy and Commerce that the total ticket price “should be disclosed from the outset, not at the end of the purchase process” and that there should be “robust enforcement of this requirement.”

Her comments came as the committee opened hearings on practices among the nation’s largest ticketing companies that some in Congress have called anti-consumer and deceptive.

The hearing centered on three common practices: speculative ticket sales, deceptive websites and hidden fees. The practices came up in a vast majority of consumer complaints between 2012 and 2017, according to a nationwide analysis of reports to state attorneys general conducted by ESPN.

A story that may not mention baseball directly, but which is deeply relevant to all of us who attend games.

 

QLE Posted: February 27, 2020 at 12:31 AM | 0 comment(s) Login to Bookmark
  Tags: tickets

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